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// Customer intelligence

How much value is hidden in your customer data?

Pulsehub brings every customer signal into one profile, shows you who to talk to next, and automates the follow-up across email, SMS, Viber and WhatsApp.

Request a demo → See example scenarios

// The problem

Your customer data is there. Using it is the hard part.

Three gaps between the data you collect and the messages you send.

Data in too many places

Your website, shop or CRM, newsletter tool and messaging apps each hold part of the picture. None of them shows the whole customer.

No view of who is ready, or drifting away

Without one combined view, you can’t tell which customers are close to buying and which have quietly stopped engaging.

Follow-ups that come too late

Manual exports and one-off sends mean the right message often goes out after the moment has passed.

// What becomes possible

One platform to understand customers and act on it.

Six capabilities that work together in one hub.

Customer intelligence

Website visits, forms, orders and messaging come together in one living profile for every contact.

Segmentation

Build segments from attributes, behaviour and lifecycle stage. They update live as contacts act.

Personalisation

Content that adapts to each contact, with AI personalisation driven by real behaviour.

Automation

Design journeys on a visual drag-and-drop canvas: triggers, conditions, waits and branches. No code.

Measurement

Opens, clicks and conversions per campaign, with real-time analytics that show what is working.

Channels

Run email, SMS, Viber and WhatsApp from one hub instead of separate tools.

// Example scenarios

What this looks like in your industry.

Illustrations of how teams in each industry can use Pulsehub.

Example scenario

Retail & e-commerce

Customers who haven’t bought in a while move into a win-back segment automatically and receive a tailored offer. Product-interest segments, built from what each contact browsed or bought, keep every message relevant.

  1. TriggerNo recent order
  2. SegmentWin-back
  3. MessageTailored offer
  4. Follow-upPicks by interest
Example scenario

Leisure & entertainment

Visitors get a reminder before their visit or event on Viber or SMS, and a relevant offer afterwards. Each message is triggered by the visit or event date, not sent by hand.

  1. TriggerVisit or event date
  2. MessageReminder on Viber or SMS
  3. WaitUntil after the visit
  4. Follow-upRelevant offer
Example scenario

Insurance & finance

Renewal reminders are timed to each customer’s own renewal date. A follow-up goes only to those who haven’t acted yet, so customers who already renewed aren’t chased.

  1. TriggerRenewal date ahead
  2. MessageRenewal reminder
  3. WaitTime to act
  4. Follow-upOnly if not renewed
Example scenario

Service businesses

When a service is due, the customer gets a reminder automatically. Only those who haven’t booked receive a follow-up; everyone else is left alone.

  1. TriggerService due
  2. MessageAutomatic reminder
  3. WaitTime to book
  4. Follow-upOnly if not booked

// Next steps

Choose your next step.

Pick whatever is most useful right now.

See the features

The whole platform, feature by feature.Explore

Example scenarios

Journeys for retail, leisure, finance and services.View scenarios

Request a demo

A personal walkthrough built around your business.Book a walkthrough

Contact the team

[email protected]Write to us

// Request a demo

See it on your own data

Book a personal demo and we’ll walk you through Pulsehub using scenarios that match your business and the customer data you already collect.

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