These Terms of Service (“Terms”) govern your access to and use of the Pulsehub platform, operated by Ultrasoft Systems (Skopje, North Macedonia). By creating an account or using Pulsehub you agree to these Terms.
01 Acceptance of terms
By accessing or using Pulsehub you confirm that you can form a binding contract and agree to be bound by these Terms and our Privacy Policy. If you use Pulsehub on behalf of an organisation, you accept these Terms for that organisation.
02 Description of the service
Pulsehub is a marketing-automation and customer-data platform providing omnichannel campaigns (email, SMS, Viber, WhatsApp), segmentation, lead scoring, analytics, and related features. We may update, add, or remove features over time.
03 Accounts & security
You are responsible for the accuracy of your account information, for keeping credentials confidential, and for all activity under your account. Notify us promptly of any unauthorised use.
04 Acceptable use
You agree not to use Pulsehub to:
- send unsolicited or unlawful messages, spam, or content that violates any law or third-party rights;
- infringe intellectual-property or privacy rights;
- attempt to disrupt, reverse-engineer, or gain unauthorised access to the platform or its data.
05 Meta, LinkedIn & TikTok integrations
When you connect Facebook, Instagram, or WhatsApp Business accounts, you must comply with the applicable Meta Terms, Platform Terms, and messaging policies (including the WhatsApp Business Messaging Policy). You are responsible for obtaining any consents required to message the contacts you engage through these channels. We may suspend integrations that violate these terms.
When you connect LinkedIn or TikTok accounts to publish content, you must comply with the LinkedIn User Agreement and API Terms of Use, and the TikTok Terms of Service and Developer Terms of Service. Posts you publish through Pulsehub appear under your own account, and you are responsible for their content and for holding the rights to it. You can disconnect an account at any time.
06 Customer data & responsibilities
You retain ownership of the data you upload or capture. You represent that you have the legal basis and consents needed to process it, and you appoint Ultrasoft as a processor to handle it in accordance with our Privacy Policy and any data-processing agreement between us.
07 Intellectual property
Pulsehub, its software, and its branding are owned by Ultrasoft Systems. These Terms grant you a limited, non-exclusive, non-transferable right to use the platform; no other rights are granted.
08 Disclaimers
The service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
09 Limitation of liability
To the maximum extent permitted by law, Ultrasoft Systems is not liable for indirect, incidental, or consequential damages, or for loss of data, revenue, or profits arising from your use of the platform.
10 Term & termination
You may stop using Pulsehub at any time. We may suspend or terminate access for breach of these Terms or applicable law. On termination we handle your data as described in the Privacy Policy and Data Deletion Instructions.
11 Governing law
These Terms are governed by the laws of the Republic of North Macedonia, without regard to conflict-of-law rules. Disputes are subject to the competent courts of Skopje.
12 Changes to these terms
We may update these Terms from time to time. Material changes will be posted on this page with an updated date; continued use after changes constitutes acceptance.
13 Contact
Questions about these Terms? Contact us:
- info@ultrasoft.mk
- Phone
- +389 72 697 022
- Office
- Skopje, North Macedonia