ECOne profile 5 sources
Interest72
Best time18:00
Channels
Website, shop, CRM, forms and messages joined into one profile
Customer intelligence and AI-powered marketing
Customer intelligence that makes every interaction matter.
Pulsehub connects your customer data, shows you what it means and helps you act on it — with AI-built segments, personalised journeys and messages across email, SMS, Viber and WhatsApp.
EC
Emma Clarke
Head of Marketing · Lumen Retail
- Owner
- Grace Miller
- Email status
- Single opt-in
- Points
- 81
- Last active
- 2 h ago
- Segments
- NewsletterNewsletter · High intent
Interests
Pricing48%
Analytics31%
Loyalty21%
Pricing interest up this week
Why now2 h ago
- Intent Viewed a high-intent page
- Engagement Opened “Spring offer” 3×
- Engagement Returned on 3 separate days
Carried mainly by signals and lead score
Next best action
Reach out — strong buying intent
Draft with AI
AI draft Spring offer walkthrough
Hi Emma, 15 minutes on Thursday to go through the Spring offer and pricing?
Nothing sentReview
History
Returned to the site · 3 separate days
Opened email “Spring offer” · 3 times
Viewed a high-intent page · /pricing
Advanced to stage · Sales qualified
Illustrative data
The opportunity
Your customers leave signals everywhere. Your marketing should connect them.
A website visit, a purchase, a support request, a reply to a campaign: each tells part of the story. Spread across separate systems, they are hard to act on in time. Pulsehub brings them into one customer view so your team decides with the full picture.
Illustrative data
From insight to engagement
Know more. Decide better. Engage with purpose.
Pulsehub takes you from customer data to action in one connected workflow.
Connect customer data
Bring in data from your website, forms, CRM, shop and campaigns to build one profile per customer.
Understand what matters
Explore behaviour, build segments that update themselves and ask the AI assistant for insights.
Activate the right experience
Run personalised journeys across email, SMS, Viber and WhatsApp.
Learn and improve
Measure every response and use it to refine the next campaign.
The Pulsehub platform
One platform. More meaningful customer experiences.
Customer data, AI assistance, automation and measurement work together, so your team works on outcomes instead of juggling tools.
AI in action
Ask in plain language. Get work you can review.
Describe your goal and Pulsehub prepares the segment, the campaign or the dashboard. Your team reviews the result and decides what goes live.
Show regular buyers who haven’t purchased in 90 days.
- Lifecycle stage is Customer
- 3 or more orders
- No order in the last 90 days
1,284 contacts match
Edit with AIReview
Ready for review
Prepare a re-engagement campaign for this audience.
- Email · “We’ve missed you” offer
- Wait 3 days
- SMS reminder if no click
Audience: 1,284 contacts · Email, SMS
Edit with AIReview
Draft · awaiting review
Build a dashboard of campaign engagement by channel.
Email clicks8%
SMS clicks12%
Viber clicks15%
3 widgets · last 30 days
Edit with AIReview
Status: Review
Illustrative data
AI assistant, contact insights and MCP: Live
Explore AI in PulsehubTrusted by
Built for teams that turn customer insight into better engagement.
Organisations use Pulsehub for customer communication, loyalty and personalised digital journeys.
Customers
Implementation & agency partners
Built around real customer journeys
Different industries. One goal: stronger customer relationships.
Pulsehub fits the way your customers discover, buy, return and engage.
Explore use cases by industryIllustrative use cases
Why Pulsehub
More than automation. Intelligence you can put to work.
Pulsehub connects insight and execution, backed by a team that adapts it to your business.
A clearer view of your customers
One profile per customer instead of disconnected lists.
Faster, better-informed decisions
AI assistance and clear reports for planning, segmentation and optimisation.
Engagement that fits the customer
Content and journeys personalised from the data and consent you hold.
Fits your environment
REST API, webhooks, selected integrations and Ultrasoft’s implementation team.
Consent records, per-channel opt-outs and double opt-in support permission-based marketing.
Questions, answered
What teams ask before they choose Pulsehub.
What is Pulsehub?
Pulsehub is a customer intelligence and marketing platform. It joins customer data, segmentation, AI assistance, automation and messaging across email, SMS, Viber and WhatsApp in one place. It is developed by Ultrasoft Systems.
Who is Pulsehub for?
Organisations that manage customer relationships across several touchpoints and want one view of each customer and less manual campaign work. Typical sectors are retail, entertainment, hospitality, insurance and financial services. See the use cases.
How is Pulsehub priced?
Subscription pricing depends on the size of your contact database and the features you need. Implementation, integrations and messaging costs are scoped separately. Book a demo and we’ll send a proposal for your setup.
Can Pulsehub connect with our existing systems?
Yes, through the REST API, webhooks and selected integrations. What we connect depends on your systems and data model; we assess it with you before implementation.
What AI features are available?
The AI assistant builds segments, campaigns, emails and dashboards from plain-language requests. Contact insights suggest each contact’s next best action, AI audits review your setup, and MCP connects assistants such as Claude and ChatGPT to your account. AI is switched on per account. See how AI works in Pulsehub.
How do hosting and data protection work?
We agree hosting and deployment during implementation, including data location, security responsibilities, integrations and support. Pulsehub records consent, keeps opt-outs per channel and can erase a contact’s data on request.
Ready to explore?
See what smarter customer engagement looks like for your business.
Tell us about your customers, channels and goals. We’ll show you how Pulsehub brings intelligence, personalisation and automation together in a practical demo.