Newsletters, lifecycle campaigns and personalised content built from customer data and segments.
Multichannel
One customer journey. The channels your customers actually use.
Coordinate email, SMS, Viber and WhatsApp around customer moments, with audience, content and responses kept in one place.
Channels
Engagement should follow the customer, not the tool.
Customers answer on different channels. Pulsehub runs them all from shared customer data, so one journey can use each channel where it fits.
A channel for every kind of moment.
SMS
Reminders, notifications and campaign messages through your SMS provider.
Viber
Business messages on a channel your customers in the region already use.
Approved WhatsApp Business templates through your connected account.
Viber, WhatsApp and SMS need your own provider or business account. We help you set it up.
Journeys
Keep the experience connected.
Combine channel steps, contact preferences, timing and fallback rules in one journey. Provider requirements and consent apply to every message.
SPAHOTEL · nowHi {first_name}, your spa weekend is 20% off until Sunday. Book: pls.app/spa20 Reply STOP to opt out
Short link · clicks tracked Opt-out added Best send time
Send to 2,400 contacts
Delivery · live
Sent2,400
Delivered2,35298%
Clicked31213%
Opt-outs6handled
Delivered98%
SMS through your provider · sender ID, short links, opt-outs and delivery reports in one place
Illustrative data
Timing
Better timing. More thoughtful messages.
Personalise each message and send email at each contact’s best time. Delivery and engagement show up in your campaign reports.
EC Emma
14:00
JT James
09:00
SB Sophie
18:30
DP Daniel
20:00
LH Lucy
07:30
OR Oliver
21:00
00:0006:0012:0018:0024:00
6 of 6 sent · each at their own best hour
Opens history Chosen send hour
Illustrative data